The Forthright FixIT Button

The Fix-IT Button is the fastest and most efficient way for Forthright managed services clients to receive support.
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Forthright FixIT Button

 

Forthright’s FixIT Button: Your Quickest Path to IT Support

IT help is just a click away!

At Forthright, we understand that downtime is more than a hassle—it impacts your bottom line. That’s why we offer the Forthright FixIT Button, an essential feature of our managed services that provides immediate assistance whenever you need it.

FixIT Button Help Icon for Desktops

What is the FixIT Button?

The FixIT Button is the fastest and most efficient way for our managed services clients to receive support. Positioned as a “HELP” icon on your desktop, taskbar, hotkey, or even a physical USB button, the FixIT Button allows you to submit a perfect ticket with just a few identifying questions. This ensures that all the necessary data is collected quickly and easily every time.

Once submitted, your ticket is enhanced with vital information like event logs, RAM/CPU/Disk usage, and a time-lapsed slideshow of your last 20 actions. Our technicians gain immediate insights into the issue, allowing them to diagnose and resolve it faster.

 

FixIT button options

Why Choose the FixIT Button?

  • Instant Access: Submit a ticket with a simple click from your desktop, taskbar, hotkey, or USB button—no credentials required.
  • Comprehensive Data: The ticket automatically includes key information, such as your event logs and system metrics, for faster and more accurate problem-solving.
  • Time-Lapsed View: Technicians can see a snapshot of your last 20 actions, making it easier to understand exactly what went wrong.
  • Automation Engine: Built-in automation triages tickets and assigns priority based on the specific details of your problem.
  • No Rules or Logins: There’s no need to remember login details or follow any specific rules—just click and submit.
  • Top-Level Security: With industry-leading, end-to-end encryption, your data is fully protected at every step.
  • Seamless Integration: The FixIT Button works with major ticketing systems, making it a powerful addition to your existing IT infrastructure.

 

Built for Convenience and Security

Designed with the user in mind, the Forthright FixIT Button provides a seamless, no-fuss way to get help when you need it. Whether you’re dealing with a minor hiccup or a significant disruption, the FixIT Button ensures you’re back to business as quickly as possible, all while keeping your data safe with robust security measures.

Get Back to Business, Fast

Forthright is committed to keeping your business running smoothly. With the FixIT Button, technical issues become a minor inconvenience rather than a major disruption. Experience fast, effective support with just a click.

Get Started Today! 

Ready to take your business to the next level? Contact us today to learn more about our FixIT Button and how we can help you achieve your business goals. 

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